Being a trainer is not only a job, but also a responsibility. It means helping others get and understand information, so it may actually represent a starting point or the height of somebody’s career.
This is why a trainer must check several points on the “Must have” qualities list in order to make a difference and to make it a positive one.
First of all, a trainer must have an impressive luggage of experience. This is not necessarily measured in the number of years he spent working in a certain field, but in how certain he can be that the knowledge he shares is correct. He must have the kind of experience than allows him to present different kinds of examples during the course, to talk about typical and also atypical situations and to perfectly understand different points of view characterizing one single idea.
In the same time, the way a trainer talks, explains and presents his classes must be easily understood by everybody. The information should be clear, exact and put in the simplest ways. Even though one approach might be more in handy to him and it could be better than others, the most important purpose should be making everybody understand the information. And this means using different approaches to which every single person could relate to.
Understanding the “mirror thinking” concept is one of the most important qualities in a trainer. This means that, no matter how advanced his level of experience and knowledge is, he can also understand how different people think and he can adjust his presentation to everybody’s level. Some trainees might be at the beginning of their career, while others might just want to refresh their knowledge. A part of the audience might understand better the numbers in a presentation, while the other part might relate better to the story behind them. And they might not always speak their mind. It’s the trainer’s duty to structure his presentation is such a way that it would be adjusted for every person in the room.
No matter what the subject of the training is, humor is always an important component. And the trainer should know how to juggle with it and how to naturally sprinkle it in the presentations. He must master the art of knowing when humor would relax and also when it could confuse the trainees, when it would make the information stick and when it might have a negative effect.
Even though some of the trainees might not even notice it, the organization and the organizational skills of a trainer are extremely important. In the first place, this refers to the structure of the class per se, but it must also include the logistics and how the training is organized as an event. So great organizational skills would reflect themselves into how well the trainer divides the content of the presentation, how well he combines information with questions, dialogue and tests, but also into the PR skills behind the organization of the classes.
It’s clear that every trainee has his own idea of how a professional trainer should be, how he should talk and how he should teach his courses. But despite all the differences in opinion, certain qualities are vital for a successful, admired and professional trainer.