(3 customer reviews)

UX Research

$ 797.00 + VAT

By the end of this course you will be able to

  • Plan, manage and conduct UX research
  • Create a research plan
  • Choose appropriate research methods
  • Develop a question pool
  • Recruit and select participants
  • Record, document and present research findings

FULL COURSE DETAILS

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Description

  • DESCRIPTION
  • OUTLINE

In this hands-on course, you will have plenty of opportunities to apply the most commonly used UX research techniques. Through a series of group exercises and assignments, you will plan, conduct and analyse research sessions while gaining a better understanding of the UX research process. We will teach you the skills needed to implement research into your product development cycle, allowing you to create products that your audience will love.

WHO IS THIS COURSE FOR?

Ideal for designers, developers, researchers, marketers and anyone involved in developing products. If you want to gain a better understanding of what people think, feel and do when using your products/service this course is for you. The course focuses on the first part of the UX design process and has been designed to complement our UX design Jumpstart. Therefore, delegates who have already attended the Jumpstart will benefit greatly from this specialist course.

ASSUMED KNOWLEDGE

You should have a proper understanding of using either a Mac or PC. We will be using the Internet, text and photo editing software such as Word, Pages and Adobe Photoshop/Illustrator. Although this course does not require any previous design experience delegates who already have completed, the UX Design Jumpstart course will have an advantage, as they are already familiar with the UX design process.

WHAT YOU WILL LEARN
  • Plan, manage and conduct UX research
  • Create a research plan
  • Choose appropriate research methods
  • Develop a question pool
  • Recruit and select participants
  • Record, document and present research findings

Introduction to UX research

  • Advantages of conducting research within UX design
  • Research process overview
  • Who is involved, what is needed?
  • Managing costs and resources
  • Using primary and secondary research
  • Understanding quantitative and qualitative methods
  • Generative vs. evaluative research
  • Using market research
  • Competitive analysis explained
  • When to use ethnographic research
  • Using existing data from marketing and sales resources
  • Research methods and tools examined:
    • Observations
    • Interviews
    • Shadowing
    • Questionnaires/Surveys
    • Photo ethnography
    • Focus groups
    • Usability testing

Planning Research

  • Research goals and deliverables
  • How long will it take to gather sufficient data?
  • The right method for your project
  • Setting up a research team
  • Recruiting participants
  • External vs. internal research
  • Asking the “right” questions

Research Documentation Tools

  • Choosing the right tool for your methods
  • Exploring ways to capture and document data:
    • Note taking
    • Video
    • Audio
    • Photos
    • How to take good observation notes
    • The dos and don’ts of video and sound recordings
    • Preparing recordings

Analysing & Presenting Findings

  • How to best analyse and extract user data
  • Taking advantage of information frameworks such as POEMS and 5Es
  • Working with experience maps
  • Using personas to help explain your research
  • Useful tools to visualise research outcomes
  • Evaluating the research process

Worried about COVID-19?

Good News! All of our courses are offered virtually in the comfort of your home or offices.

Academy Class Benefit from the Wisdom

Benefit from the Wisdom

Delivering Quality Training since 2006.

Training Budget Maximised!

Lower Price Match Guarantee & Flexible Training Vouchers

Practical, Cutting-Edge Training

From industry experienced professionals.

Work Faster, Earn More

Reduce your production time by improving all your workflow processes, best practices and shortcuts.

Gain a Competitive Edge

Boost your career by improving your skills and getting Accreditation.

When, How and Where You Want To Learn

Course Time

9:30am - 4:30pm

individual training

Individual

Corporate

Customised

Classroom​

Live-Online

Worldwide

Contact Information

Give Us A Call (United Kingdom)

Give Us A Call (United States)

Email Addresses

General Enquiries: office@academyclass.com

Training Enquires: training@academyclass.com

Support Enquiries: support@academyclass.com

    • DESCRIPTION
    • OUTLINE

    In this hands-on course, you will have plenty of opportunities to apply the most commonly used UX research techniques. Through a series of group exercises and assignments, you will plan, conduct and analyse research sessions while gaining a better understanding of the UX research process. We will teach you the skills needed to implement research into your product development cycle, allowing you to create products that your audience will love.

    WHO IS THIS COURSE FOR?

    Ideal for designers, developers, researchers, marketers and anyone involved in developing products. If you want to gain a better understanding of what people think, feel and do when using your products/service this course is for you. The course focuses on the first part of the UX design process and has been designed to complement our UX design Jumpstart. Therefore, delegates who have already attended the Jumpstart will benefit greatly from this specialist course.

    ASSUMED KNOWLEDGE

    You should have a proper understanding of using either a Mac or PC. We will be using the Internet, text and photo editing software such as Word, Pages and Adobe Photoshop/Illustrator. Although this course does not require any previous design experience delegates who already have completed, the UX Design Jumpstart course will have an advantage, as they are already familiar with the UX design process.

    WHAT YOU WILL LEARN
    • Plan, manage and conduct UX research
    • Create a research plan
    • Choose appropriate research methods
    • Develop a question pool
    • Recruit and select participants
    • Record, document and present research findings

    Introduction to UX research

    • Advantages of conducting research within UX design
    • Research process overview
    • Who is involved, what is needed?
    • Managing costs and resources
    • Using primary and secondary research
    • Understanding quantitative and qualitative methods
    • Generative vs. evaluative research
    • Using market research
    • Competitive analysis explained
    • When to use ethnographic research
    • Using existing data from marketing and sales resources
    • Research methods and tools examined:
      • Observations
      • Interviews
      • Shadowing
      • Questionnaires/Surveys
      • Photo ethnography
      • Focus groups
      • Usability testing

    Planning Research

    • Research goals and deliverables
    • How long will it take to gather sufficient data?
    • The right method for your project
    • Setting up a research team
    • Recruiting participants
    • External vs. internal research
    • Asking the “right” questions

    Research Documentation Tools

    • Choosing the right tool for your methods
    • Exploring ways to capture and document data:
      • Note taking
      • Video
      • Audio
      • Photos
      • How to take good observation notes
      • The dos and don’ts of video and sound recordings
      • Preparing recordings

    Analysing & Presenting Findings

    • How to best analyse and extract user data
    • Taking advantage of information frameworks such as POEMS and 5Es
    • Working with experience maps
    • Using personas to help explain your research
    • Useful tools to visualise research outcomes
    • Evaluating the research process

    Worried about COVID-19?

    Good News! All of our courses are offered virtually in the comfort of your home or offices.

    Academy Class Benefit from the Wisdom

    Benefit from the Wisdom

    Delivering Quality Training since 2006.

    Training Budget Maximised!

    Lower Price Match Guarantee & Flexible Training Vouchers

    Practical, Cutting-Edge Training

    From industry experienced professionals.

    Work Faster, Earn More

    Reduce your production time by improving all your workflow processes, best practices and shortcuts.

    Gain a Competitive Edge

    Boost your career by improving your skills and getting Accreditation.

    When, How and Where You Want To Learn

    Course Time

    9:30am - 4:30pm

    individual training

    Individual

    Corporate

    Customised

    Classroom​

    Live-Online

    Worldwide

    Contact Information

    Give Us A Call (United Kingdom)

    Give Us A Call (United States)

    Email Addresses

    General Enquiries: office@academyclass.com

    Training Enquires: training@academyclass.com

    Support Enquiries: support@academyclass.com

      • DESCRIPTION
      • OUTLINE

      In this hands-on course, you will have plenty of opportunities to apply the most commonly used UX research techniques. Through a series of group exercises and assignments, you will plan, conduct and analyse research sessions while gaining a better understanding of the UX research process. We will teach you the skills needed to implement research into your product development cycle, allowing you to create products that your audience will love.

      WHO IS THIS COURSE FOR?

      Ideal for designers, developers, researchers, marketers and anyone involved in developing products. If you want to gain a better understanding of what people think, feel and do when using your products/service this course is for you. The course focuses on the first part of the UX design process and has been designed to complement our UX design Jumpstart. Therefore, delegates who have already attended the Jumpstart will benefit greatly from this specialist course.

      ASSUMED KNOWLEDGE

      You should have a proper understanding of using either a Mac or PC. We will be using the Internet, text and photo editing software such as Word, Pages and Adobe Photoshop/Illustrator. Although this course does not require any previous design experience delegates who already have completed, the UX Design Jumpstart course will have an advantage, as they are already familiar with the UX design process.

      WHAT YOU WILL LEARN
      • Plan, manage and conduct UX research
      • Create a research plan
      • Choose appropriate research methods
      • Develop a question pool
      • Recruit and select participants
      • Record, document and present research findings

      Introduction to UX research

      • Advantages of conducting research within UX design
      • Research process overview
      • Who is involved, what is needed?
      • Managing costs and resources
      • Using primary and secondary research
      • Understanding quantitative and qualitative methods
      • Generative vs. evaluative research
      • Using market research
      • Competitive analysis explained
      • When to use ethnographic research
      • Using existing data from marketing and sales resources
      • Research methods and tools examined:
        • Observations
        • Interviews
        • Shadowing
        • Questionnaires/Surveys
        • Photo ethnography
        • Focus groups
        • Usability testing

      Planning Research

      • Research goals and deliverables
      • How long will it take to gather sufficient data?
      • The right method for your project
      • Setting up a research team
      • Recruiting participants
      • External vs. internal research
      • Asking the “right” questions

      Research Documentation Tools

      • Choosing the right tool for your methods
      • Exploring ways to capture and document data:
        • Note taking
        • Video
        • Audio
        • Photos
        • How to take good observation notes
        • The dos and don’ts of video and sound recordings
        • Preparing recordings

      Analysing & Presenting Findings

      • How to best analyse and extract user data
      • Taking advantage of information frameworks such as POEMS and 5Es
      • Working with experience maps
      • Using personas to help explain your research
      • Useful tools to visualise research outcomes
      • Evaluating the research process

      Worried about COVID-19?

      Good News! All of our courses are offered virtually in the comfort of your home or offices.

      Academy Class Benefit from the Wisdom

      Benefit from the Wisdom

      Delivering Quality Training since 2006.

      Training Budget Maximised!

      Lower Price Match Guarantee & Flexible Training Vouchers

      Practical, Cutting-Edge Training

      From industry experienced professionals.

      Work Faster, Earn More

      Reduce your production time by improving all your workflow processes, best practices and shortcuts.

      Gain a Competitive Edge

      Boost your career by improving your skills and getting Accreditation.

      When, How and Where You Want To Learn

      Course Time

      9:30am - 4:30pm

      individual training

      Individual

      Corporate

      Customised

      Classroom​

      Live-Online

      Worldwide

      Contact Information

      Give Us A Call (United Kingdom)

      Give Us A Call (United States)

      Email Addresses

      General Enquiries: office@academyclass.com

      Training Enquires: training@academyclass.com

      Support Enquiries: support@academyclass.com

        3 reviews for UX Research

        1. Emma

          The very high standard at which the lessons are set out at Academy Class, with tutors that are extremely knowledgeable in their field and are happy to help with specific elements you may have problems with.

        2. Emma A.

          I’ve always come away from Academy Class happy with what has been taught. The comfortable working area’s are pleasant as are all the staff and tutors. The lessons are always informative, with top of the range equipment and I plan to book again soon.

        3. Saul Osborne

          I enjoyed the two days of training but believe an extra day would have been great.

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